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Problem: Your Windows
Media Player shows errors when trying to open streaming
media files.
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Possible causes and solutions:
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Problem:
Streaming media files open and play, but stop frequently for buffering.
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Possible causes and solutions:
- You are trying to view a file that is a higher bandwidth
than your Internet connection can support - You should
click on the bandwidth that is equal to or lower than your connection
speed to view streaming media files. For example, do not view
the 100k streaming media file if you are using a 56k modem.
- Web congestion - This is a frequent problem with slower
connections. Try viewing streaming media files at low web congestion
times like late at night or in the early morning.
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Problem:
Sound doesn't work, but media does.
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Possible causes and solutions:
- Your volume is turned off or muted - Check to see
if your sound is turned on loud enough to hear it.
- Your sound card is not configured correctly - Read
the instructions for your computer's sound card and test to see
if it works in another application. If your audio continues to
not work, consult technical support for your sound card.
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Problem:
My computer won't read any streaming media files.
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Possible causes and solutions:
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